1. What Internet service uses the SMTP protocol?
(1) Web
(2) FTP
(3) Email
(4) Gaming
(5) File Server
2. Which of the following is another name for a computer display?
(1) Motherboard
(2) Mainframe
(3) Monitor
(4) MTU
(5) Firmware
3. What is the process of designing and uploading a website called?
(1) Web mastering
(2) Web publishing
(3) Web writing
(4) Web posting
(5) Web blogging
4. When is a POST test run?
(1) Before a system is turned on
(2) Immediately after a system is turned on
(3) When a system is sleeping
(4) While a system is shutting down
(5) While a system is restarting
5. What component does the term "dual-core" describe?
(1) RAM
(2) Motherboard
(3) Controller
(4) Hard Drive
(5) Processor
6. What acronym describes the components that keep the CPU cool?
(1) PCA
(2) HSF
(3) CFP
(4) MHI
(5) CPU cooler
7. What user interface element is used to organize windows within a window?
(1) Buttons
(2) Scrollbars
(3) Forms
(4) Tabs
(5) Tool
8. What is the most common length of a file extension?
(1) 2 letters
(2) 3 letters
(3) 4 letters
(4) 5 letters
(5) 1 letter
9. What component is housed within a hard drive?
(1) SDRAM
(2) Hard disk
(3) Optical drive
(4) GPU
(5) Pen Drive
10. What is a software installation that requires no user interaction called?
(1) Silent install
(2) Clean install
(3) Safe install
(4) Batch install
(5) Quiet install
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